Team Lead, Design Job
Location: Eagan, MN, US
Title: Team Lead, Design
If you are interested please leave a comment and I will send you details on how to apply.
Description
Primary Objective(s)
The Design Team Leader (DTL) holds primary responsibility for all service activities related to legal web site design production. In this role, the DTL is accountable for the on time delivery of design prototypes, training of the designers, and quality of the product being delivered. The DTL also manages the careers of all assigned staff, and contributes to group process improvement initiatives.
Key Responsibilities
* Manage all customer interaction activities undertaken by the Design personnel as they perform the fulfillment of the client’s products
* Quickly intervene and address all major cases of client dissatisfaction
* Assign, allocate, and reallocate resources to and among projects as necessary in order to maximize adherence to deliverable time frames and promote a high level of staff utilization and productivity
* Monitor project schedules in order to motivate consistent schedule adherence
* Monitor project status to rapidly identify and proactively address issues and problems
* Work with team members to achieve business metrics of the website fulfillment process
* Collaborate with other teams within operations to ensure on time fulfillment delivery
Career Management of Team
* Motivate and manage team members to achieve high levels of performance
* Offer constructive input and coach to team members on an ongoing basis in order to improve performance
* Identify and recommend training needs/opportunities for the Design team
* Assist team members in formulating development plans and goals that motivate the employee, encourage better performance, and support overall business strategy and objectives
* Work with the Manager of Design to address staff problems and concerns
* Prepare performance reviews
* Partner with the Manager of Design in the interviewing and selection of new team members
Strategy
* Work with the Manager of Design to enhance services
* Communicate process changes and new products to staff
Qualifications
Minimum Qualifications
* 4 Year College degree, relevant major preferred (Business, Marketing, Operations Mgmt, or Quality Management or other liberal arts programs)
Experience:
* 3-5 years Design or Operations experience
* 1-2 years mentoring or people management experience
Knowledge
* Knowledge of Internet marketing concepts preferred
* Understanding of design and development concepts
Skills
* Excellent ability to respond to deadline pressures and demonstrate organizational skills
* Exceptional written and verbal communication skills
* Ability to lead people
* Strong ability to prioritize and manage multiple projects simultaneously
* Understanding of employee development process
* Strong analytical ability
* Proven ability to work cross functionally
If you are interested please leave a comment and I will send you details on how to apply.